Support

SUPPORT

Spoutvac Product Support :

Spoutvac Australia provides support to over 400 units across Australia. We consider responsive support the most essential part of our business.

Spoutvac Warehouse :

Spoutvac maintains a large warehouse of spares with a same day dispatch service.

Spoutvac Technicians :

Spoutvac have a range of technicians based at the Bendigo manufacturing facility experienced in the building and testing of units and who provide Routine and Corrective Maintenance all makes of Vacuum and Drain Cleaning Trucks.

Free Call Service :

Spoutvac provides a free call service to engage operator and maintenance support advice. Via this service customers may request maintenance support.

Spoutvac Support Network :

Where units are based outside the driving access of our maintenance vehicles, we engage reputable companies to provide service local to the unit. Technicians from these companies are trained by Spoutvac personal and supported as required by Spoutvac technicians travelling to their workshop. This service can include basic 1st level Routine Maintenance through to more complex Routine Maintenance and breakdown recovery Corrective Maintenance.

Local Service Providers :

Spoutvac are establishing Local Providers at key locations across Australia to Support customers in the Vacuum and Jetting Industry

Key Requirements :

Capability of quality work on complex equipment, our providers must be responsive – therefore we focus on providers that have minimal involvement in mining industry.